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Refund Policy

Implementation Date: September 1st, 2016

Last Revision Date: January 20th, 2017

All our educational programs and courses provide exceptional value with instruction from leading faculty from the industries we serve. Please consult our knowledgeable staff with any questions you may have on your chosen program of study, and any financial aid, or scholarship options that may be available to you.

Payments:

Tuition fees for full-time programs are paid as follows:

  1. Step 1. After a Letter of Acceptance (LOA) for enrolment into a full-time program is received, the student must sign an Enrolment Contract and pay a deposit to reserve their seat in the program and confirm their enrolment.
  2. Step 2. 55% of the tuition is due six weeks before the program start date.
  3. Step 3. The remaining 40% of tuition is due on or before the start date of the course.

Tuition payments must be made on time to reserve a program seat and ensure continuation in a program. Failure to make payment by the stated deadlines may result in the withholding of future services by CodeCore and in some cases may result in withdrawal from the program. Payments can be made by cheque, money order, or wire transfer. Contact the Admissions Department for details and instructions.

For tuition amounts and start dates, click here.

Refund Policy effective September 1, 2016:

1.     If CodeCore receives tuition from the student, or a person on behalf of the student, CodeCore will refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:

 

 

(a)   CodeCore receives a notice of withdrawal from the student no later than seven days after the effective contract date and before the contract start date;

(b)  the student, or the student’s parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and CodeCore receives a notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, signed the student enrolment contract and the contract start date; or

(c)   the student does not attend a work experience component and CodeCore does not provide all of the hours of instruction of the work experience component within 30 days of the contract end date.

2.     CodeCore will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.

3.     If a student does not attend any of the first 30% of the hours of instruction to be provided during the contract term, CodeCore may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through distance education.

4.     Unless the program is provided solely through distance education, if CodeCore receives a notice of withdrawal from a student:

(a)  more than seven days after the effective contract date and

                                               i.     at least 30 days before the contract start date, CodeCore may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1,000.

                                             ii.     less than 30 days before the contract start date, CodeCore may retain up to 20% of the tuition due under the student enrolment contract, to a maximum of $1,300.

(b)  after the contract start date

                                               i.     but before 11% of the hours of instruction to be provided during the contract term have been provided, CodeCore may retain up to 30% of the tuition due under the student enrolment contract.

                                             ii.     and after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, CodeCore may retain up to 50% of the tuition due under the student enrolment contract.

5.     Unless the program is provided solely through distance education, if CodeCore provides a notice of dismissal to a student and the date CodeCore delivers the notice to the student is:

(a)  before 11% of the hours of instruction to be provided during the contract term have been provided, CodeCore may retain up to 30% of the tuition due under the student enrolment contract.

(b)  after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, CodeCore may retain up to 50% of the tuition due under the student enrolment contract.

6.     If CodeCore provides the program solely through distance education and CodeCore receives a student’s notice of withdrawal or the CodeCore delivers a notice of dismissal to the student and:

(a)  the student has completed and received an evaluation of his or her performance for up to 30% of the hours of instruction to be provided during the contract term, CodeCore may retain up to 30% of the tuition due under the student enrolment contract, or

(b)  the student has completed and received an evaluation of his or her performance for more than 30% but less than 50% of the program, CodeCore may retain up to 50% of the tuition due under the student enrolment contract.

7.     CodeCore will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to CodeCore or CodeCore provides a notice of dismissal to the student.

8.     Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:

(a)  of the date CodeCore receives a student’s notice of withdrawal,

(b)  of the date CodeCore provides a notice of dismissal to the student,

(c)   of the date that the registrar provides notice to CodeCore that the CodeCore is not complying with section 1(c) or 2 of this policy, or

(d)  after the first 30% of the hours of instruction if section 3 of this policy applies.

9.     If an international student delivers a copy of a refusal of a study permit to the CodeCore, sections 1(a), 1(b), 4, 7, and 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:

(a)  the international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit, or 

(b) the program is provided solely through distance education.